Terms of service

SUMMARY

Welcome to EVEBOT Coffee Printers! The terms "we", "our", and "us" refer to EVEBOT Coffee Printers. EVEBOT Coffee Printers operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). EVEBOT Coffee Printers operates on Shopify, which enables us to provide you with the Services.

The following terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when using the Services. They apply to customers in every country we ship to, including the United States, the European Union and the European Economic Area, the United Kingdom, the Gulf Cooperation Council countries, Australia and New Zealand.

Please read these Terms of Service carefully, as they contain important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

Nothing in these Terms takes away any right that the consumer law of your country of residence gives you and does not allow us to take away. Section 28 explains how those rights apply by region, and our Refund Policy sets out how they work in practice.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you must not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By accepting these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services-including accessing or browsing our online stores or purchasing any products or services we offer-you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide to our stores is accurate, current, and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

2.1 Product Warranty (Limited). The main body of our printers is covered by a limited warranty for a period of two (2) years from the original date of purchase, as evidenced by your sales receipt or order confirmation. This warranty covers defects in materials and workmanship under normal use. Consumable items-including, but not limited to, ink cartridges, edible ink, and other printing supplies-are expressly excluded from this warranty. Where we verify a fault covered by this warranty, our remedy will be as set out in Section 2.4. This limited warranty is given in addition to, and does not replace or limit, any statutory right or remedy you have under the consumer law of your country of residence (see Section 28 and our Refund Policy).

2.2 What This Limited Warranty Does Not Cover. This limited warranty does not cover:

(a) consumable items and printing supplies, as set out in Section 2.1;

(b) print-head clogging, ink drying, or deterioration in print quality caused by ink drying out, by failure to follow the maintenance and cleaning instructions supplied with the product, by storage outside the recommended conditions, or by the use of third-party ink, refilled cartridges, or cartridges not supplied by us;

(c) print results that differ from the customer's own artwork, image file, chosen surface, or drink or food preparation, or that reflect the customer's expectations rather than a fault in the product;

(d) normal wear and tear, cosmetic marks or scratches that do not affect operation, and damage caused by accident, misuse, neglect, unauthorised modification or repair, incorrect voltage or power supply, or use outside the published operating conditions;

(e) damage, loss or deterioration occurring after the products have been delivered to you, except where caused by a defect covered by this warranty;

(f) products purchased from a seller we have not authorised, and products whose serial number, seals or tamper-evident markings have been removed or altered; and

(g) faults arising from software, networks, mobile devices, or third-party applications that are not supplied by us and that we do not control.

2.3 How to Make a Warranty Claim - The Evidence We Need. To request warranty service, email us at service@evebot-store.com (or service@evebot.es) with your order number and a short description of the fault, and provide the evidence we reasonably need in order to diagnose it. Where we ask for it, that evidence means photographs or a short video showing:

(i) the product and its packaging as received, including the outer carton and any product packaging;

(ii) the carrier's shipping label, with the tracking number clearly visible;

(iii) the machine connected to mains power, with the power switch pressed, and the screen as it appears at that moment; and

(iv) the serial number on the unit.

If a video cannot be recorded, equivalent still photographs are acceptable. Please keep the product and its packaging available for inspection, which may include inspection by the carrier or its agent. If we cannot obtain the evidence we need, we may be unable to diagnose the fault or to recover compensation from the carrier, and we may not be able to process the claim. We will only ask you for evidence that is reasonably necessary, and asking for it does not by itself decide the outcome of your claim.

2.4 The Order in Which We Help. Where we verify a fault covered by this warranty, we will, at our option and in the following order: (i) help you to troubleshoot and resolve the fault remotely; (ii) repair the product; (iii) replace the product or the defective part; or (iv) refund the price you paid for the affected item. We will tell you which remedy applies to your case before you are asked to send anything back. Where the fault is covered by this warranty, we bear the cost of the return shipment and we do not charge a restocking fee. Where the fault is not covered by this warranty, our Refund Policy applies.

2.5 Appearance and Descriptions. We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that product colors or appearance may differ from what you see on your screen due to your device type and display settings.

We do not guarantee that the appearance or quality of any product or service purchased by you will meet your expectations or match what is shown or represented in our online stores.

All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities of any product offered to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. EVEBOT Coffee Printers reserves the right to accept or reject your order for any reason at our discretion. Your order is not accepted until EVEBOT Coffee Printers confirms acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting it, as EVEBOT Coffee Printers may be unable to accommodate cancellation requests after an order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you using the email, billing address, and/or phone number provided at the time of ordering.

3.1 Cancellation After Shipment. Once products have been transferred to the carrier, the Seller will not accept any order cancellation requests. If you insist on canceling the order at this stage, a cancellation fee of twenty-five percent (25%) of the order value will be charged to cover costs already incurred. Where an order has been delivered and the goods are later returned, the restocking fee in our Refund Policy applies instead; these two charges are not applied to the same order in addition to one another. Where you are a consumer and the mandatory law of your country of residence grants you a statutory right of withdrawal or cancellation (for example in the European Economic Area or the United Kingdom), that statutory right applies instead of this cancellation fee, and you will not be charged this fee for exercising it.

3.2 What the Products Are For. You represent and warrant that your purchases are for your own use-whether personal, household, or in the operation of your own business, including a cafe, restaurant, hotel, bar, bakery or similar establishment-and are not made for resale, distribution, or export without our prior written consent. Business use of our products in your own establishment is permitted and does not affect your rights under this agreement.

3.3 Delivery Details. We dispatch to the delivery address and contact number shown in your order confirmation. Please check them before you complete your order, and tell us before dispatch if the address has changed, if the contact number is wrong, or if you (or someone able to accept the parcel on your behalf) will not be available to receive it. Section 5.3 explains what happens if we cannot deliver because we cannot reach you.

SECTION 4 - PRICING, BILLING, TAXES AND DUTIES

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in your order confirmation email.

Prices are stated in the currency shown at checkout. Unless we expressly state otherwise at checkout or in your order confirmation, the price you pay does not include any charge that we identify at checkout as payable by you separately.

Prices published in our online stores may differ from those offered in physical stores or on third-party websites. We may, from time to time, offer promotions on the Services that affect pricing and are governed by separate terms and conditions. In the event of a conflict between promotion terms and these Terms, the promotion terms will govern.

4.1 Taxes and Import Charges - General. Unless a shipping mode described in Section 4.2 applies, and unless expressly stated otherwise at checkout, prices do not include any import duty, tax, customs handling charge or clearance fee imposed by the destination country. Where those charges are payable by you under this agreement, you are responsible for paying them.

4.2 Our Two Shipping Modes: Duties Paid and Duties Unpaid. We offer two shipping modes, and which one applies is stated at checkout, in your order confirmation, and in our Shipping Policy:

(a) Standard shipping (duties paid). For the destinations listed in our Shipping Policy, our standard service is offered on a delivered-duties-paid basis: the price you pay includes import duties and taxes for those destinations, and we handle customs clearance. Exceptions are stated in our Shipping Policy, for example where an item is shipped from our Netherlands facility to the United Kingdom.

(b) Express shipping (duties unpaid). Our express service, and any shipment to a destination not listed in our Shipping Policy, is offered on a duties-unpaid basis: you are the importer of record and the consignee for customs purposes, and you must pay all import duties, VAT, customs handling and clearance fees directly to the carrier or the customs authority. We will tell you which basis applies before you are charged, and we will confirm it in writing on request.

4.3 Deposits and Advances Towards Import Charges. For some destinations, and for some express shipments, we may ask you for a deposit or an advance payment towards the estimated import charges, calculated on the declared value of the goods and the applicable rate. Any part of the deposit that is not used will be refunded to you, and any shortfall remains payable by you. If you give us your own carrier account number for the express service, the carrier will bill the duties and taxes to that account.

4.4 Charges We Pay on Your Behalf. Where any duty, tax, clearance charge, disbursement fee, storage charge, redelivery charge, return charge or similar charge is payable by you under these Terms or under our Shipping Policy, and the carrier or a customs authority in fact recovers that charge from us instead, the amount recovered is a debt owed by you to us. We may set that amount off against any refund, credit or other sum we owe you, and invoice you for any balance. This does not affect your right to dispute the charge with the carrier or the authority concerned, and on request we will give you the copies of the documents we receive so that you can do so. We will give you a breakdown of any amount set off, and any dispute between us about that amount does not affect your right to raise a dispute with your card issuer or payment provider.

4.5 Payment and Account Information. You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our stores. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so we can complete your transactions and contact you as needed.

You represent and warrant that (i) the credit card information you provide is true, correct, and complete; (ii) you are duly authorized to use such credit card for the purchase; (iii) the charges incurred by you will be honored by your credit card company; and (iv) you will pay all charges incurred by you at the published prices, including shipping and handling charges and all applicable taxes, if any.

4.6 Trade Sales. Where we agree a trade sale with you in writing on named Incoterms, the Incoterms rule stated in our quotation applies to that sale instead of Sections 4.2 to 4.4.

SECTION 5 - SHIPPING AND DELIVERY

We will dispatch your order within the processing time stated on the product page and in your order confirmation. Delivery times shown at checkout and in our Shipping Policy are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs clearance, or events beyond our control. If we are unable to dispatch your order within the time we have stated, we will notify you, and you may cancel the affected order and receive a full refund of the amounts you have paid for it.

Title to the products passes to you when we have received payment in full. Risk of loss or damage to the products passes to you when the products are delivered to the address you gave us. Where you are a consumer and the mandatory law of your country of residence provides that risk passes only on delivery, that rule applies. If your order arrives damaged, or does not arrive at all, please tell us promptly and follow Section 5.2 and our Refund Policy.

5.1 International Shipping and Customs Clearance. The buyer must read and understand our Shipping Policy before making payment. For international shipments, the buyer acknowledges that any import duty, tax, or other charge imposed by the destination country which is payable by the buyer under Section 4 is the responsibility of the buyer. The buyer may specify a carrier prior to shipment or appoint a customs broker after the goods arrive in the destination country.

The buyer must cooperate with the carrier to complete customs clearance, including by providing any information or document the carrier or the customs authority requires. Any additional cost incurred because the buyer does not do so, or because clearance is delayed for reasons attributable to the buyer, is borne by the buyer. If the goods are returned to us, stored, abandoned or disposed of for those reasons, Section 5.3 applies.

Where loss or damage is caused by the carrier, the Seller, as the shipper of record, is the party entitled to open a claim with the carrier; the Seller will do so and will keep the buyer informed. The buyer agrees to cooperate with that claim by providing the evidence the carrier requires, such as photographs or a video of the goods and packaging as received, the dimensions of the outer carton, and access to the packaging for inspection. Nothing in this Section prevents the buyer from notifying the Seller of a problem, and the Seller may at its discretion assist the buyer directly.

5.2 Loss or Damage in Transit. If your order arrives damaged, or does not arrive at all, please contact us as soon as reasonably possible, and in any event within 14 days of the expected or actual delivery date. Please keep the packaging and the products exactly as you received them, and do not repack, dispose of, repair or send anything back until we ask you to - the packaging may need to be examined by the carrier or its agent. We are the shipper of record on these shipments and we, and not you, are the party entitled to open a claim with the carrier. So that we can open that claim and, where appropriate, replace your item, we will ask you for the evidence described in Section 2.3 and in our Refund Policy. You will not be asked to deal with the carrier yourself.

5.3 Delivery Attempts, Failed Delivery and Abandoned Shipments. This Section applies where a parcel cannot be delivered, or is returned to us, stored, abandoned or disposed of, for a reason attributable to the customer.

(a) You must give us a complete and accurate delivery address and at least one telephone number at which you, or another person able to accept the parcel on your behalf, can be reached. Please tell us promptly if the delivery address changes, or if you will not be available to accept the parcel when it is due to arrive. You can do this by replying to your order confirmation or by emailing us.

(b) Carriers normally make more than one delivery attempt. If the carrier cannot complete delivery because nobody is available to accept the parcel, or because you cannot be contacted, or because the address or contact details you gave us are wrong or incomplete, the carrier will contact us for instructions and will charge us for the additional work it does. This can include a redelivery or address-correction charge, storage charges, and the cost of returning the parcel to us. For international shipments the return is charged as a new shipment, an undeliverable-shipment surcharge also applies, and the original outbound charges remain payable.

(c) We will contact you as soon as we learn that a delivery attempt has failed. If you ask us to arrange redelivery, a change of address, storage or rerouting, the charges the carrier makes for that service are your responsibility, and we may ask you to pay them before we give the carrier our instructions.

(d) If we cannot reach you, or you do not tell us what you want us to do within the period stated in our message and before the carrier's own deadline, we may instruct the carrier to return the parcel to us or, where the cost of returning it would be disproportionate to the value of the goods, to store, abandon or dispose of the parcel locally. Where we do this after you have failed to respond to our message, or at your request, the goods are treated as having been delivered to you for the purposes of this agreement.

(e) Where a parcel is returned to us, stored, abandoned or disposed of because of a failure described in this Section 5.3, and you ask us for a refund, the amount you have paid will be refunded less the following amounts, which are your responsibility:

(i) the original outbound shipping charges;

(ii) the return shipping charges, or the cost of storage, abandonment or disposal, as calculated by the carrier;

(iii) any duties, taxes and clearance or disbursement charges that we have paid, or are required to pay, including any that the carrier recovers from us after the shipment has been delivered; and

(iv) any other charge the carrier raises because the delivery could not be completed.

(f) We will give you a breakdown of the amounts deducted if you ask for one, and we will not deduct any amount that we cannot show was actually incurred.

(g) Nothing in this Section 5.3 limits any right you have as a consumer that cannot be excluded by agreement, including your right to cancel before the goods are delivered, your rights where goods are not delivered at all for a reason that is not attributable to you, and your rights under the statutory withdrawal rules referred to in Section 28.

(h) If the goods are lost in transit, or are not delivered to you for a reason that is not attributable to you, we will either send you a replacement or refund you in full, at your option, and we will pursue any carrier claim ourselves. You will not be asked to bear the cost of a failure that is ours or the carrier's.

SECTION 6 - RETURNS AND REFUNDS

Returns, exchanges and refunds are governed by our Refund Policy, which forms part of these Terms of Service. In summary, and subject to the Refund Policy:

(a) Returns due to a defect in materials or workmanship covered by the limited warranty in Section 2.1, and returns of items that arrive damaged or not as described: we bear the cost of the return shipment, no restocking fee applies, and our remedies follow the order set out in Section 2.4.

(b) All other returns (including change-of-mind returns, and returns of items that are not covered by the warranty): the buyer bears all costs associated with the return, including shipping, handling, duties, and a restocking fee of up to 25% of the price of the returned item as set out in the Refund Policy.

(c) No item may be sent back to us before the buyer has received a Return Authorisation (RA) number and the correct return address from us. We do not publish our return address, because it depends on the route the return takes and can change. Returns sent without a return authorisation may be refused or returned to the sender at the buyer's cost, and returned items remain the buyer's responsibility until they are received at the address we provide.

(d) Where you are a consumer and the mandatory law of your country of residence gives you a statutory right of withdrawal or a statutory remedy for faulty goods, that right and that remedy are not affected by this Section or by the Refund Policy. Section 28 explains how they apply.

Where this Section and the Refund Policy differ, the Refund Policy governs the subject matter it covers, as provided in Section 13.

SECTION 7 - PRODUCT VARIATIONS

For various reasons, the packaging or external appearance of the delivered product may differ slightly from the images shown on the website. The Seller reserves the right to make such changes without prior notice to the Buyer. The Buyer may not refuse acceptance or request a return based solely on these minor variations in packaging or appearance. The Seller guarantees that the product specifications and performance are consistent with the descriptions on the website. This Section does not limit your statutory rights if what you receive is not as described.

SECTION 8 - INTELLECTUAL PROPERTY

Our Services, including, but not limited to, all trademarks, marks, text, displays, images, graphics, product reviews, video and audio, and the design, selection, and arrangement thereof, are the property of EVEBOT Coffee Printers, its affiliates, or licensors, and are protected by U.S. and foreign patent, copyright, and other intellectual property laws.

These Terms permit you to use the Services only for your personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting any license or other rights to you under any patent, trademark, copyright, or other intellectual property of EVEBOT Coffee Printers, Shopify, or any third party. Unauthorized use of the Services may violate federal and state intellectual property laws. All rights not expressly granted herein are reserved by EVEBOT Coffee Printers.

The names, logos, product and service names, designs, and slogans of EVEBOT Coffee Printers are trademarks of EVEBOT Coffee Printers or its affiliates or licensors. You may not use such trademarks without the prior written permission of EVEBOT Coffee Printers. The name, logo, product and service names, designs, and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are trademarks of their respective owners.

SECTION 9 - OPTIONAL TOOLS

You may be provided access to third-party tools as part of the Services, which we neither monitor nor control.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without warranties, representations, or conditions of any kind and without endorsement. We shall have no liability whatsoever arising from or related to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure you are familiar with and approve the terms under which the tools are provided by the applicable third-party provider(s).

We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be considered part of the Services and subject to these Terms of Service.

The Services may contain materials and hyperlinks to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party material or website you choose to access. If you leave the Services to access such third-party materials or sites, you do so at your own risk.

We are not responsible for any damage or loss related to your access to third-party websites, or your purchase or use of any product, service, resource, or content on any third-party website. Please review the third party's policies and practices carefully and ensure you understand them before conducting any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third party.

SECTION 11 - RELATIONSHIP WITH SHOPIFY

EVEBOT Coffee Printers operates on Shopify, which enables us to provide the Services. However, any sale and purchase you make in our Store is made directly with EVEBOT Coffee Printers. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sales between you and EVEBOT Coffee Printers, including any injury, damage, or loss resulting from products and services purchased. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with EVEBOT Coffee Printers.

SECTION 12 - PRIVACY AND DATA PROTECTION

All personal information we collect through the Services is subject to our Privacy Policy. By using the Services, you acknowledge that you have read and understood our Privacy Policy.

12.1 GDPR Compliance. We are committed to protecting your personal data. For users located in the European Economic Area (EEA) or the United Kingdom, we process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable UK data protection laws, as detailed in our Privacy Policy.

SECTION 13 - SPECIFIC POLICIES AND CONFLICT RESOLUTION

These Terms of Service constitute a general agreement. We also maintain specific policies governing important areas of our relationship with you, including, but not limited to:

  • Shipping Policy
  • Refund Policy
  • Privacy Policy

In the event of any conflict or inconsistency between the provisions of these Terms of Service and any of the specific policies listed above, the provisions of the specific policy shall govern and control with respect to the subject matter of that policy. In particular, our Refund Policy governs returns, refunds and exchanges, and our Shipping Policy governs shipping methods, delivery times and import charges. Where a specific policy does not address a matter, these Terms govern. No specific policy may be read as limiting any right that these Terms state is not limited.

SECTION 14 - COMMENTS

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Comments"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Comments in any medium for any purpose, including commercial use. For example, we may use our rights under this license to operate, provide, evaluate, improve, enhance, and promote the Services and to perform our obligations and exercise our rights under these Terms of Service.

You also represent and warrant that: (i) you own or have all necessary rights to all Comments; (ii) you have disclosed any compensation or incentive received in connection with your submission of Comments; and (iii) your Comments comply with these Terms. We are not and shall not be under any obligation (1) to keep your Comments confidential; (2) to pay compensation for your Comments; or (3) to respond to your Comments.

We may, but are not obligated to, monitor, edit, or remove Comments that we determine, in our sole discretion, are unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene, or otherwise objectionable, or that violate any party's intellectual property rights or these Terms of Service.

You agree that your Comments will not violate any third-party rights, including copyright, trademark, privacy, publicity, or other personal or proprietary rights. You further agree that your Comments will not contain libelous or unlawful, abusive, or obscene material, or any computer virus or other malware that could affect the operation of the Services or any related site. You may not use a false email address, impersonate any person or entity, or mislead us or any third party as to the origin of any Comment. You are solely responsible for any Comment you make and for its accuracy. We assume no responsibility and shall not be liable for any Comment posted by you or any third party.

SECTION 15 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on or about the Services that contains typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any error, inaccuracy, or omission and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (even after you have submitted your order). Where we cancel an order in these circumstances, we will refund the amounts you have paid for it in full.

SECTION 16 - PROHIBITED USES

You may access and use the Services only for lawful purposes. You may not access or use the Services, directly or indirectly:

(a) for any unlawful or malicious purpose;

(b) to violate any international, federal, provincial, state, or local regulation, rule, law, or ordinance;

(c) to infringe or violate our intellectual property rights or those of others;

(d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against any of our employees or any other person;

(e) to transmit false or misleading information;

(f) to knowingly send, receive, upload, download, use, or reuse any material that does not comply with these Terms;

(g) to transmit or procure the sending of any advertising or promotional material, including any "junk mail", "chain mail", "spam", or any other similar solicitation;

(h) to impersonate or attempt to impersonate any other person or entity;

(i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or that, as determined by us, may harm EVEBOT Coffee Printers, Shopify, or users of the Services, or expose them to liability.

Additionally, you agree not to:

(a) upload or transmit viruses or any other type of malicious code that will or may be used in any way to affect the functionality or operation of the Services;

(b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services;

(c) collect or track the personal information of others;

(d) engage in spamming, phishing, pharming, pretexting, spidering, crawling, or scraping;

(e) interfere with or circumvent the security features of the Services or any related site, other websites, or the Internet.

We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine you have violated any part of these Terms.

SECTION 17 - TERMINATION

We may terminate this agreement or your access to the Services (or any portion thereof) at our sole discretion at any time without notice, and you will remain liable for all amounts owed up to the date of termination.

The following sections will survive any termination: Intellectual Property, Comments, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provision that by its nature should survive termination.

SECTION 18 - DISCLAIMER OF WARRANTIES

Information presented on or through the Services is made available solely for general informational purposes. We do not guarantee the accuracy, completeness, or usefulness of such information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone informed of any of its contents.

EXCEPT (A) FOR THE EXPRESS LIMITED WARRANTY IN SECTION 2.1 AND THE RIGHTS DESCRIBED IN OUR REFUND POLICY, AND (B) TO THE EXTENT THAT ANY SUCH DISCLAIMER IS PROHIBITED BY APPLICABLE LAW, THE SERVICES, AND ANY PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTY, OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT, REPRESENT, OR GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

Nothing in these Terms excludes, restricts or modifies any guarantee, warranty, condition, remedy or right that you have under mandatory consumer law and which cannot lawfully be excluded or limited. To the extent permitted by applicable law, any implied warranty or condition that we are not permitted to exclude (including any implied warranty of merchantability and of fitness for a particular purpose) is limited in duration to the period of the express limited warranty in Section 2.1. Some states and jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion of certain implied warranties, so the limitations and exclusions above may not apply to you.

SECTION 19 - LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL EVEBOT COFFEE PRINTERS, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCT OBTAINED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERROR OR OMISSION IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF YOUR USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

NOTHING IN THIS SECTION LIMITS OR EXCLUDES ANY LIABILITY WHICH CANNOT BE LIMITED OR EXCLUDED UNDER APPLICABLE LAW, INCLUDING, WHERE APPLICABLE, LIABILITY UNDER THE EXPRESS LIMITED WARRANTY IN SECTION 2.1, THE REMEDIES SET OUT IN OUR REFUND POLICY, LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, LIABILITY FOR FRAUD OR FRAUDULENT MISREPRESENTATION, AND ANY NON-WAIVABLE STATUTORY RIGHT.

SECTION 20 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless EVEBOT Coffee Printers, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any loss, damage, liability, or claim, including reasonable attorneys' fees, payable to any third party due to or arising from (1) your breach of these Terms of Service or any documents incorporated by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.

We will notify you of any indemnifiable claim, provided that failure to promptly notify will not relieve you of your obligations unless you are materially prejudiced thereby. We may control the defense and settlement of such claim at your expense, including the selection of counsel, but we will not settle any claim requiring monetary obligations from you without your consent (which will not be unreasonably withheld). You will cooperate in the defense of indemnifiable claims, including providing relevant documents.

SECTION 21 - SEVERABILITY

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall nevertheless be enforced to the maximum extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms, without affecting the validity and enforceability of any remaining provisions.

SECTION 22 - WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policy or operating rule posted by us on this site or in connection with the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafting party. This does not apply to the interpretation of any provision that limits the rights of a consumer, which will be interpreted in the manner most favourable to the consumer to the extent required by the law of the consumer's country of residence.

SECTION 23 - ASSIGNMENT

You may not delegate, transfer, or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any attempted assignment shall be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or prior notice.

SECTION 24 - GOVERNING LAW AND JURISDICTION

These Terms of Service and any separate agreement under which we provide Services to you shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods (CISG) shall not apply.

Any suit, action, or proceeding arising out of or relating to these Terms of Service or the Services shall be instituted exclusively in the federal or state courts located in Laramie County, Wyoming. You consent to the personal and exclusive jurisdiction of such courts and waive any objection based on inconvenient forum or lack of jurisdiction.

If you are a consumer resident outside the United States, nothing in this Section deprives you of the protection of the mandatory consumer protection laws of your country of residence, including any right you may have to bring proceedings before the courts of that country.

SECTION 25 - HEADINGS

Headings used in this agreement are for convenience only and shall not limit or otherwise affect these Terms.

SECTION 26 - CHANGES TO TERMS OF SERVICE

You may review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any portion of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective on the date specified in the notice. Your continued use or access to the Services after the posting of any changes constitutes acceptance of those changes.

26.1 The version that applies to your order. These Terms apply in the version in effect on the date you place your order. Where we update these Terms, the updated version applies from the date shown as "Last updated" at the top of this page to orders placed on or after that date. An order placed before that date remains governed by the version of these Terms and of our Refund Policy that was in effect when the order was placed, except where a change is required by law, or is more favourable to you, or concerns the operation of the Services rather than a purchase you have already completed. A copy of the version that applied when you placed your order is available from us on request.

SECTION 27 - LANGUAGE

These Terms of Service were originally drafted in the English language. Any translation of these Terms into another language is provided for your convenience only. In the event of any conflict or inconsistency between the English version and any translated version, the English version shall prevail and be the legally binding version. This does not affect any right you have under the mandatory law of your country of residence to receive information in a particular language.

SECTION 28 - YOUR STATUTORY RIGHTS BY REGION

28.1 General. Nothing in these Terms of Service, our Refund Policy or our Shipping Policy excludes, restricts or limits any statutory right or remedy you have under the mandatory consumer law of your country of residence which cannot be excluded, restricted or limited by agreement. Where any provision of these Terms is inconsistent with such a right, that right prevails and that provision applies only to the maximum extent permitted by law. Our Refund Policy explains in more detail how these rights apply in practice.

28.2 United States. This agreement is governed by Wyoming law as set out in Section 24. In addition to the rights described in these Terms and our Refund Policy, you may have rights and remedies under federal and state law, including the Magnuson-Moss Warranty Act and applicable state consumer protection and mail-order statutes. Our express warranty is designated a limited warranty. Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so parts of Sections 18 and 19 may not apply to you.

28.3 European Union, European Economic Area and United Kingdom. If you are a consumer resident in the EU, the EEA or the UK, you have a statutory right to withdraw from a distance purchase within 14 days of receiving the goods, without giving any reason, and you may also have statutory rights where goods are faulty, not as described or not delivered. These rights are described in Part H of our Refund Policy, which forms part of these Terms. They apply alongside, and are not replaced by, the two-year limited warranty in Section 2.1.

28.4 Australia and New Zealand. If you are a consumer in Australia or New Zealand, you have statutory guarantees that cannot be excluded, including, in Australia, the consumer guarantees in the Australian Consumer Law and, in New Zealand, the guarantees in the Consumer Guarantees Act 1993. Where those guarantees are not met, your remedy depends on whether the failure is major or can be remedied, and we will apply the remedy required by that law. Change-of-mind returns are not required by that law and are governed by our Refund Policy.

28.5 Gulf Cooperation Council Countries. If you are a consumer in Bahrain, Kuwait, Oman, Qatar, Saudi Arabia or the United Arab Emirates, we comply with the consumer protection and electronic commerce rules applicable in your country, including requirements to disclose our return, exchange and warranty conditions before purchase, and to provide a remedy where goods are defective, not as described, or not delivered. Where the law of your country gives you a right that cannot be waived, that right applies in full, and Part H of our Refund Policy explains how it works alongside our standard returns process.

28.6 Other Countries. If you are a consumer in a country not referred to above, nothing in these Terms affects any right you have under the mandatory law of your country of residence.

28.7 Your Right to Raise a Dispute. Nothing in these Terms of Service, our Refund Policy or our Shipping Policy requires you to give up, or prevents you from exercising, any right you have to raise a dispute or chargeback with your card issuer, bank or payment provider in respect of a transaction with us. Where you contact us first, we will send you the full written record of your order and our correspondence so that you can decide what to do.

SECTION 29 - CONTACT INFORMATION

EVEBOT Coffee Printers

Address: 1309 Coffeen Avenue, Sheridan, Wyoming 82801, United States

WhatsApp Number: +1 (307) 533-6592

Email: service@evebot-store.com

Alternative email: service@evebot.es

Customer Support Hours

Monday - Friday: 9:00 AM - 7:00 PM

Time Zone: (GMT-07:00) Mountain Standard Time (Denver)

Response Time: We respond within one business day

EVEBOT Coffee Printers · This document forms part of our Terms of Service and should be read together with them. The English version governs.