Shipping policy

Two Shipping Options

1. Standard Shipping (Default for Eligible Regions):
For the specific regions listed below, our standard shipping option usually includes taxes and duties (DDP). We handle the customs clearance, so you generally do not need to pay extra fees upon receipt.

2. Expedited Shipping (FedEx) - Available Worldwide:
Any customer from any country can request expedited shipping via FedEx (typically 5-7 business days).
To use this service, please contact us before or immediately after placing your order.
Important: For this expedited method, the buyer is responsible for paying all Import Taxes, VAT, and Customs Clearance fees directly to FedEx upon delivery.

1. European Union, Andorra, Switzerland, Norway

Destinations: All EU member states, Andorra, Switzerland, Norway.

• Taxes (Standard Shipping): Included in the price (Pre-paid by us). No extra fees at delivery.
• Small Items:
  • Typically ship from Netherlands: 3-7 Business Days.
  • If out of stock in NL, ships from China: 7-10 Business Days.
• Large Items: Ship from China: 7-15 Business Days.

🇬🇧 United Kingdom - Special Note

• Small Items (Shipped from Netherlands): Buyer Must Pay Taxes. We do not collect VAT/Duty. Royal Mail will send you a bill before delivery.
• Small/Large Items (Shipped from China): Taxes are generally included; no extra fees collected at delivery.

2. Arab & Gulf Countries + Israel

Destinations: UAE, Saudi Arabia, Jordan, Kuwait, Bahrain, Qatar, Israel.

• Origin: Ships from China.
• Taxes (Standard Shipping): Included (No extra fees).
• Small Items: ~7 Business Days.
• Large Items: 10-15 Business Days.

3. North America

Destinations: USA, Canada, Mexico.

• Origin: Ships from China.
• Taxes (Standard Shipping): Included (No extra fees).
• Small Items: ~7 Business Days.
• Large Items: 10-15 Business Days.

4. Australia & New Zealand

• Origin: Ships from China.
• Taxes (Standard Shipping): Included (No extra fees).
• Small Items: ~7 Business Days.
• Large Items: 10-15 Business Days.

5. East & Southeast Asia

Destinations: Japan, South Korea, Malaysia, Philippines, Singapore, Vietnam, Thailand, Hong Kong, Macau.

• Origin: Ships from China.
• Taxes (Standard Shipping): Included (No extra fees).
• Small Items: 5-7 Business Days.
• Large Items: 7-10 Business Days.

6. Central & South America

Destinations: Brazil, Colombia, Argentina, Peru, Chile.

• Origin: Ships from China.
• Taxes (Standard Shipping): Included (No extra fees).
• Small Items: 10-20 Business Days.
• Large Items: 10-20 Business Days.

7. Africa

Destinations: South Africa, Morocco, Mauritius, Rwanda, Kenya.

• Origin: Ships from China.
• Taxes (Standard Shipping): Included (No extra fees).
• Small Items: 10-15 Business Days.
• Large Items: 10-15 Business Days.

How to Estimate Your Final Cost (For Rest of World / FedEx Option)

If you are in an unlisted region or you specifically requested FedEx expedited shipping, your final cost is roughly calculated as:

Total Cost = Amount paid on Website + (Invoice Value × Local Tax Rate) + Customs Brokerage Fee

Example: If you purchase a product for $149 and your country's tax rate is 10%:
You can expect to pay approximately $14.90 in taxes to the carrier.
If the carrier charges a brokerage fee of $15, your total cost will be $149 + $14.90 + $15 = $178.90.

Estimate Your Tax Costs: We recommend using SimplyDuty's Import Calculator. Select China as the origin, your country as the destination, and classify the product as a printer.